You have a promo code ready to use, but you’re facing a hiccup: unable to make it work or even find where to enter it? Don’t panic, whether you’re browsing on your phone, tablet, or computer, this article is here to guide you.
We will explain, step by step, how to enter your promo code, as well as what to do if you encounter frustrating error messages like “The code does not exist” or “The code is not valid with the selected products.” And if the mystery persists, we’ll tell you how to contact us to resolve the situation.
If you’re a coupon enthusiast and the call of vanlife and travel resonates with you, our newsletter is made for you! Each month, without excess, we share exclusive deals to make every adventure an even richer experience. Sign up so you don’t miss any gems!
I can’t find where to enter the promo code
I’m on mobile or a tablet
This will unfold all the information about your order, and there, surprise, a field “Discount code or gift card.” Type our Promo Code in there, and voila, you have your immediate discount.
I’m on a computer
When you’re shopping on the site, and you’re there, in front of your computer, choosing what will soon land at your home, there’s a key moment not to miss. At the time of placing your order, take a look at the right column. You will see a small space specifically for you to slip in a secret: your promo code.
This is where you enter our famous promo code (which may change depending on the partner). And like magic, or almost, you see the total of your order decrease. There you go, you’ve got the trick. It’s as simple as that, no need to beat around the bush. Enjoy this well-deserved little discount!
I have a message “The code does not exist” or “Enter a valid discount code or gift card”
Sometimes, the partnership platform has glitches, it bugs. It’s something we’ve experienced: a code that stubbornly refuses to work for 24 to 48 hours. But the trick is not to discard it too quickly. Keep that code safely aside and try your luck again in 24 to 48 hours. Often, like a little technological miracle, it starts working again.
I have a message “the code is not valid with the selected products”
If the product already has a very large promotion, the partner disables our code for that product. However, the code remains available for other products in the store. If you subscribe to our newsletter, you can also be informed about promotions from the partner that can be combined with the offer, which is generally the best way to get the lowest price, as we will send you an email when these offers are in place.
I have another problem with the code
In this case, feel free to send me an email at [email protected] and I will respond as quickly as possible.